Hospital Management Software
Buy it ready, customise it, or have it built for you.
HMS features & modules
Hospital management system features, modules and workflow
One ABDM-integrated system for the registration counter, OPD queue, wards, laboratory, radiology, pharmacy stores, blood bank and medical record room, in daily use at a government medical college since 2024.
In daily use at Darbhanga Medical College & Hospital since 2024
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MSME registeredUdyam-registered enterprise
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ABDM integratedABHA (M1) and HIP (M2)
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In production since 2024At a government medical college
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Made in IndiaBuilt in Darbhanga, Bihar
Overview
What is a hospital management system?
A hospital management system (HMS) is software that runs a hospital’s daily operations on one shared patient record. The registration counter creates the record once, and the OPD queue, laboratory, radiology, wards, medicine stores, blood bank and record room all add to it instead of keeping their own registers.
Swastik HMS was built for the realities of Indian hospitals: hundreds of OPD patients before 9 am, exempt patient categories, department-wise registers for the administration, and ABDM requirements such as ABHA at registration and consent-based sharing of health records.
It is developed, deployed and supported in India by Shwastik Tech Solutions Pvt. Ltd. New to the topic? Read our complete guide to hospital management systems.
- Front desk: registration, UHID, OPD slips and token queues
- Wards: IPD admissions, casualty and discharge outcomes
- Diagnostics: pathology, radiology and cardiology
- Stores: central drug store, dispensaries and general store
- Records: blood bank, record room, reports and ABDM
10 L+
Patient records handled
500+
OPD patients a day
3,000+
Transactions a day
24/7
Monitored availability
Figures from our reference deployment at DMCH. Read the case study
Modules
View all modules
Every hospital department, connected
Sixteen modules grouped by department. Each works on its own and shares the same patient record.
Front desk & OPD
Where every patient record starts, and how busy OPD halls stay orderly.
Wards & clinical services
In-patient admissions, casualty and the blood bank, linked to the OPD record.
Diagnostics
Laboratory, radiology and cardiology results recorded against the same patient.
Pharmacy & stores
Medicine and supplies from supplier purchase to patient issue, batch by batch.
Records & compliance
Medical records, ABDM health-record sharing, and department reports.
Staff & support
Staff attendance and the helpdesk that keeps every department running.
How it works
How a patient moves through the hospital management system
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Registration
The counter registers the patient once, with department, doctor and ABHA number, and prints the OPD slip.
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Token and queue
A daily token is issued for the department and room, and the waiting-hall display calls it.
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Diagnostics
The lab, radiology and cardiology record tests and results against the same registration number.
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Medicines
Medicines are issued to the patient from department stock, building their medicine history.
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Admission
If admitted, ward or casualty staff open the admission from the OPD record, and blood is issued from blood bank stock.
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Reports to the patient
The patient looks up lab reports online with their registered mobile number, and prints them if needed.
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Medical records
Case sheets, injury, death and X-ray records are scanned into the record room with ICD codes.
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Shared with consent
Visits and reports become care contexts the patient can link to their ABHA and share with consent.
Why hospitals replace registers with an HMS
Paper registers work until patient volumes grow. A patient’s OPD slip, lab result and medicine issue end up in different rooms with no shared identifier, reports take days of counting, and nobody can say what is on the shelf in the emergency store right now.
- One registration number follows the patient everywhere
- Wards, labs and stores stop re-typing patient details
- Tokens and displays calm crowded OPD halls
- Department reports are produced in minutes, not days
- Patients look up lab reports online
Cloud or on-premise hospital management system?
Swastik HMS is web-based, so staff only need a modern browser. It can run on a server inside the hospital, which keeps patient data on the premises and keeps working over the internal network, or on cloud infrastructure, which removes server upkeep but needs reliable internet at every counter. Many government hospitals choose on-premise; many private hospitals choose cloud.
Choosing the right hospital management system
Judge a hospital management system by how it handles your real workflows, not by the length of its feature list. Ask which modules are in daily use at hospitals like yours, which ABDM milestones are integrated, how it performs at peak OPD hours and who supports it after go-live. Our buyer’s guide and modules checklist cover this in detail, and if your needs go beyond a ready product, see buy, customise or build.
ABDM & ABHA
ABDM integrated, out of the box
Swastik HMS is integrated with ABDM for milestone M1 (ABHA) and milestone M2 (Health Information Provider): ABHA at the counter, automatic care contexts for visits, admissions and reports, and consent-based sharing of encrypted FHIR records.
M1
ABHA at the counter
Create and verify ABHA numbers, log patients in with ABHA, and register them with Scan & Share.
M2
Health Information Provider
Visits, admissions and reports become records patients link to their ABHA and share with consent.
HPR · HFR
Health registries
Doctors linked to the Health Professional Registry and the facility to the Health Facility Registry.
Benefits
Why hospitals choose Swastik HMS
One patient, one record
A patient registered once is followed through the lab, wards, stores and record room, with no re-typing between departments.
Made for high-volume OPDs
Keyboard-first registration, daily tokens and waiting-hall displays keep hundreds of patients a day moving.
Go live one module at a time
Each module works on its own. Start with registration, prove it in daily use, then add the next department.
Role-based access
Every user has a role and a department, with separate add, view, edit and delete permissions. Staff sign-ins are recorded.
Ready for ABDM
ABHA at the counter, automatic care contexts and consent-based sharing of encrypted FHIR records.
Operated by the people who built it
Shwastik Tech Solutions deploys, monitors and supports HMS, with a helpdesk built into the product.
Who it’s for
Built for every kind of facility
Government & district hospitals
High-volume OPDs, exempt patient categories and the department-wise registers administrations report on.
Medical colleges & teaching hospitals
Many departments, casualty, blood bank and record room on one system, proven at a large government medical college.
Private & multi-specialty hospitals
Pick the modules you need, customise workflows and reports, and deploy on your own server or the cloud.
Diagnostic labs & blood banks
Run the pathology or blood bank modules on their own, with online report lookup for patients.
Explore more
Related solutions
Hospital ERP
Clinical departments, stores and administration on one platform.
OPD Management
Registration, daily tokens, room rotation and waiting-hall displays.
Pathology Management
Lab registration, structured results and online reports.
Pharmacy Management
Batch-level stock, expiry reports and patient-wise issues.
ABDM Integration
ABHA (M1) and Health Information Provider (M2).
From the blog
All articles
Guides and articles
What Is a Hospital Management System (HMS)? A Complete Guide for Indian Hospitals
What a hospital management system is, which departments it covers, how it differs from HMIS, EMR and LIS, and what Indian hospitals should expect from one.
Hospital Management System Modules: The Complete Checklist
A department-by-department checklist of hospital management system modules, from registration and OPD queue to lab, pharmacy, blood bank, records and ABDM.
How to Choose the Best Hospital Management Software in India: A Buyer’s Guide
The questions to ask, the red flags to avoid and a scorecard for comparing hospital management software vendors in India, including ABDM and support.
FAQ
Frequently asked questions
What does a hospital management system include?
Swastik HMS includes patient registration and OPD token queue, IPD and casualty, pathology, radiology and cardiology, central drug store, medicine stores and general store, blood bank, medical record room, reports, staff attendance, a helpdesk and ABDM integration, all on one patient record.
Is Swastik HMS suitable for government hospitals?
Yes. It was built for and runs at Darbhanga Medical College & Hospital, a government medical college, and handles high OPD volumes, exempt patient categories and department-wise registers.
Is the hospital management system ABDM integrated?
Yes. Swastik HMS is integrated with ABDM for milestone M1 (ABHA) and milestone M2 (Health Information Provider), and with the HPR and HFR registries.
Can we install the hospital management system on our own server?
Yes. It can be deployed on-premise inside the hospital or in the cloud. Staff use it through a web browser either way.
How long does it take to implement?
Modules go live one department at a time, usually starting with registration. The timeline depends on the modules and departments involved; you get a written rollout plan after we understand your hospital.
See Swastik HMS with your hospital’s departments
Book a walkthrough focused on the modules you want to start with.