What Is a Hospital Management System (HMS)? A Complete Guide for Indian Hospitals
What a hospital management system is, which departments it covers, how it differs from HMIS, EMR and LIS, and what Indian hospitals should expect from one.
ABDM integrated · Made in India · MSME registered
Hospital Management System for Indian hospitals
Swastik HMS runs the registration counter, OPD token queue, wards, laboratory, radiology, pharmacy stores, blood bank and record room on one patient record. Deploy it, customise it, or have us build the hospital software you need.
In daily use at Darbhanga Medical College & Hospital since 2024
Get your lab report
Enter the mobile number you gave at registration to view and print your pathology reports.
No account needed. Reports are matched to the mobile number on your registration.
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MSME registeredUdyam-registered enterprise
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ABDM integratedABHA (M1) and HIP (M2)
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In production since 2024At a government medical college
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Made in IndiaBuilt in Darbhanga, Bihar
10 L+
Patient records handled
500+
OPD patients a day
3,000+
Transactions a day
24/7
Monitored availability
Figures from our reference deployment at DMCH. Read the case study
What is Swastik HMS?
Hospital management system software built for how Indian hospitals work
Swastik HMS is a web-based hospital management system (HMS) that brings the registration counter, OPD token queue, IPD and casualty wards, pathology, radiology and cardiology, central drug store, medicine stores, blood bank and medical record room onto one patient record. It is developed, deployed and supported in India by Shwastik Tech Solutions Pvt. Ltd., an MSME registered under Udyam.
Because it was built for a large government medical college, it handles what Indian hospitals actually face: hundreds of OPD patients before 9 am, exempt patient categories, department-wise registers, and ABDM requirements such as ABHA at registration and consent-based sharing of health records.
Start with one department and add the rest as you go, on your own server or in the cloud. Explore our hospital management system, hospital management software options and hospital ERP, or read our complete guide.
- 16 integrated modules from OPD to record room
- ABDM integrated: ABHA (M1) and Health Information Provider (M2)
- Buy, customise or build: ready product or custom development
- On-premise or cloud, runs in any modern browser
- Training, helpdesk and 24/7 monitoring from the team that built it
16 integrated modules
View all modules
Every hospital department, connected
Each module works on its own and shares the same patient record, so a hospital can go live one department at a time.
Front desk & OPD
Where every patient record starts, and how busy OPD halls stay orderly.
Wards & clinical services
In-patient admissions, casualty and the blood bank, linked to the OPD record.
Diagnostics
Laboratory, radiology and cardiology results recorded against the same patient.
Pharmacy & stores
Medicine and supplies from supplier purchase to patient issue, batch by batch.
Records & compliance
Medical records, ABDM health-record sharing, and department reports.
Staff & support
Staff attendance and the helpdesk that keeps every department running.
Buy, customise or build
Get the hospital software your hospital needs
Whether you want a ready hospital management system or custom hospital software development, you work with the same team.
Ready to use
Deploy Swastik HMS
Choose the modules you need and go live one department at a time, on your own server or in the cloud.
- 16 modules proven in daily use
- ABDM integrated: ABHA and HIP
- Training and helpdesk support
Tailored
Customise it for your hospital
Adapt forms, registers, reports, roles and workflows, or add the modules your hospital needs on the same patient record.
- Your register and report formats
- New modules built on request
- Data migration from current systems
Custom development
Build custom hospital software
Hospital software, patient apps and integrations built from scratch by the team that runs HMS in production.
- ABDM integration for existing software
- Web and mobile apps
- On-premise or cloud deployment
Who it’s for
Hospital management software for every kind of facility
Government & district hospitals
High-volume OPDs, exempt patient categories and the department-wise registers administrations report on.
Medical colleges & teaching hospitals
Many departments, casualty, blood bank and record room on one system, proven at a large government medical college.
Private & multi-specialty hospitals
Pick the modules you need, customise workflows and reports, and deploy on your own server or the cloud.
Diagnostic labs & blood banks
Run the pathology or blood bank modules on their own, with online report lookup for patients.
Patient journey
How it works
From the counter to consent-based sharing
The registration number created at the counter is the thread that ties every department together.
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Registration
The counter registers the patient once, with department, doctor and ABHA number, and prints the OPD slip.
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Token and queue
A daily token is issued for the department and room, and the waiting-hall display calls it.
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Diagnostics
The lab, radiology and cardiology record tests and results against the same registration number.
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Medicines
Medicines are issued to the patient from department stock, building their medicine history.
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Admission
If admitted, ward or casualty staff open the admission from the OPD record, and blood is issued from blood bank stock.
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Reports to the patient
The patient looks up lab reports online with their registered mobile number, and prints them if needed.
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Medical records
Case sheets, injury, death and X-ray records are scanned into the record room with ICD codes.
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Shared with consent
Visits and reports become care contexts the patient can link to their ABHA and share with consent.
ABDM & ABHA
ABDM-integrated for the Ayushman Bharat Digital Mission
Swastik HMS is integrated with ABDM for milestone M1 (ABHA) and milestone M2 (Health Information Provider): ABHA at the registration counter, automatic care contexts for every visit and report, and consent-based sharing of encrypted FHIR records, plus HPR and HFR registry integration.
M1
ABHA at the counter
Create and verify ABHA numbers, log patients in with ABHA, and register them with Scan & Share.
M2
Health Information Provider
Visits, admissions and reports become records patients link to their ABHA and share with consent.
HPR · HFR
Health registries
Doctors linked to the Health Professional Registry and the facility to the Health Facility Registry.
Why Swastik HMS
Designed around how government and teaching hospitals actually work
One patient, one record
A patient registered once is followed through the lab, wards, stores and record room, with no re-typing between departments.
Made for high-volume OPDs
Keyboard-first registration, daily tokens and waiting-hall displays keep hundreds of patients a day moving.
Go live one module at a time
Each module works on its own. Start with registration, prove it in daily use, then add the next department.
Role-based access
Every user has a role and a department, with separate add, view, edit and delete permissions. Staff sign-ins are recorded.
Ready for ABDM
ABHA at the counter, automatic care contexts and consent-based sharing of encrypted FHIR records.
Operated by the people who built it
Shwastik Tech Solutions deploys, monitors and supports HMS, with a helpdesk built into the product.
Case study
A teaching hospital, digitised end to end
Darbhanga Medical College & Hospital has served eastern Bihar since 1925. In 2024 it replaced paper registers and disconnected desktop tools with this platform, rolled out one module at a time without stopping the hospital.
Read the DMCH story
From the blog
All articles
Guides for buying and running hospital software
Hospital Management System Modules: The Complete Checklist
A department-by-department checklist of hospital management system modules, from registration and OPD queue to lab, pharmacy, blood bank, records and ABDM.
How to Choose the Best Hospital Management Software in India: A Buyer’s Guide
The questions to ask, the red flags to avoid and a scorecard for comparing hospital management software vendors in India, including ABDM and support.
FAQ
Questions hospitals ask about HMS
What is Swastik HMS?
Swastik HMS is a web-based hospital management system built and operated by Shwastik Tech Solutions Pvt. Ltd., an MSME (Udyam) registered company. Its 16 modules cover OPD registration and token queues, IPD and casualty, pathology, radiology and cardiology, drug and medicine stores, blood bank, record room, staff attendance, a helpdesk and ABDM integration, all on one shared patient record.
Is Swastik HMS integrated with ABDM?
Yes. Swastik HMS is integrated with ABDM for milestone M1 (ABHA creation, verification, login and Scan & Share) and milestone M2 (Health Information Provider: care contexts and consent-based sharing of encrypted FHIR records). It also integrates with the Health Professional and Health Facility Registries. Each hospital registers its facility and HIP with ABDM to start sharing records, and we help with that onboarding.
How much does a hospital management system cost?
The price depends on the modules you need, the number of departments and users, on-premise or cloud deployment, customisation, data migration and support. We share a written quote after understanding your hospital. Request a demo or call us to start.
Can you customise HMS or develop custom hospital software?
Yes. You can deploy Swastik HMS as it is, customise its forms, reports and workflows, or have us build custom hospital software, patient apps and integrations, including ABDM integration for software you already use.
Is Shwastik Tech Solutions MSME registered?
Yes. Shwastik Tech Solutions Pvt. Ltd. is an MSME registered under Udyam. For public buyers this can matter under the Public Procurement Policy for Micro and Small Enterprises, depending on the tender.
Is Swastik HMS suitable for private hospitals, nursing homes and labs?
Yes. Modules can be deployed individually, so a private hospital can start with the modules it needs, and a diagnostic lab or blood bank can run just those modules. Workflows and reports can be customised.
See Swastik HMS with your hospital’s departments
Book a walkthrough focused on the modules you want to start with.